Contact Us

Our regular office hours are:

Monday-Friday: 9 am – 5 pm

Saturday: 9 am – 12 noon

Sunday: Closed

For life threatening emergencies please call 911 immediately.

Please be sure to CALL US FIRST before taking your child to a hospital emergency room or an urgent care center.

Of course, do not hesitate to call 911 or go to the emergency room if you think you could put your child’s health at serious risk by delaying care.

NIGHT NURSE IS OUR TRIAGE SERVICE FOR YOUR AFTER-HOURS PATIENT CARE NEEDS!

Westchester Park Pediatrics now enlists Night Nurse for the professional triage of after-hour calls, free of charge.

Night Nurse has been providing triage coverage for pediatric medicine since 1999. We know our patients will receive the highest standard of timely triage from these experienced pediatric RNs/NPs. When our office is closed and you have questions about your child’s health that cannot wait until the office opens, the operator will pass along your message, and you will be promptly called back by the Night Nurse service. If your call requires a referral to the emergency room, the advice line nurse will contact the doctor on call. The next morning, the office will have a report on your call and will follow up, as needed. We appreciate your understanding and are certain this will only improve the 365 day-a-year services provided in our office. Thank you for choosing our practice.

Here is just part of what Night Nurse’s amazing service offers you:

• Available to you whenever our offices are closed, including weekends and holidays
• Exclusively pediatric nurses who average over 18 years of clinical experience
• Unmatched response times
• Call Recording: All calls are recorded for quality assurance

If you have any questions, please do not hesitate to contact us at Westchester Park Pediatrics.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (914) 761-1717. Your call will be returned promptly.

At Westchester Park Pediatrics, we most major insurance plans. Please contact your insurance company or you may call our office at (914) 761-1717 to find out if we accept your plan. You may also refer to our Practice Policies’ list of insurance carriers.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (914) 761-1717.

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.

Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Doctors at Westchester Park Pediatrics have hospital affiliations with White Plains Hospital.

Prescriptions and refills for established patients of Westchester Park Pediatrics are routinely issued during our regular office hours (see above). You can make your request by calling our office at (914) 761-1717.

Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.